These terms cover tote and dolly rentals from Move Easy Totes LLC. If you have questions, call or text 541-529-8741 or email hello@moveeasytotes.com.
Packages are rented for 2 weeks, or 1 week if you choose the 1-week option. The rental period starts on your delivery date. You can add extra weeks at the rate listed for your package on the pricing page. Please let us know before your scheduled pickup.
Delivery and pickup are included in Medford, Central Point, Phoenix, Talent, Jacksonville, Eagle Point and White City. Ashland, Grants Pass and Shady Cove are +$25 each way. Someone does not need to be home if the totes can be left in a safe, agreed spot. Please have all totes and dollies stacked and ready at the agreed pickup location.
Send a booking request online, by phone or by text. We confirm availability and send a secure payment link. Your rental is paid in full at booking through that secure payment link, and your booking is confirmed once payment is received. Once online checkout launches, a card will also be kept on file. Oregon has no sales tax, so the price you see is the price you pay.
Please use the totes for normal household goods. Do not use them for hazardous materials, food waste, or anything wet or flammable. Normal wear and normal dust are fine.
If your totes are not ready at your scheduled pickup and you have not added time, each extra week (or part of a week) is charged as a full week at your package's extra-week rate. See the pricing page.
Please keep each 27-gallon tote under 50 lb and each 17-gallon tote under 40 lb. Pack books and heavy items in the smaller totes.
Missing or broken totes are $15 each and dollies are $50 each. You are only charged if something is not returned or is broken. If equipment is still not returned 7 days after your return date and we have not heard from you, it is treated as lost and these replacement fees apply.
We clean and sanitize every tote between rentals. You do not need to wash them before pickup. Just empty them. Normal dust is fine. If a tote comes back very dirty (food, mud or sticky residue), there is a $5 cleaning fee for that tote.
Need to change your dates? Contact us as early as you can and we will do our best to accommodate you.
Cancel 48 hours or more before your delivery time for a full refund. If you cancel within 48 hours of delivery, we keep $25 and refund the rest.
Totes and dollies are provided for packing and moving your belongings. You are responsible for how items are packed and moved. Move Easy Totes is not a moving company and does not transport your belongings.
Last updated October 2026.